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Contact the Claims Department:
Start the process by calling your insurance company’s claims department. They will guide you through the initial steps.
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Claim Number:
After reporting your claim, the insurance company will provide you with a claim number. Please write it down and share it with your company representative.
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Field Adjuster Inspection:
A field adjuster will contact you to schedule an inspection of your property to assess damages. It is crucial to notify your company representative of this scheduled inspection to coordinate with their availability. Having a representative from our company present during the inspection is essential. We are here to represent your best interests.
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Letter of Intent:
On the day of the inspection, you will be asked to sign a letter of intent, indicating your intention to work with us. This agreement is necessary for us to represent you, and without it, the insurance company cannot communicate with us about your claim. During the inspection, we will accompany the field adjuster to ensure all damages are properly documented.
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Insurance Summary:
Following the inspection, the field adjuster will advise you to expect an insurance summary from an assigned desk adjuster.